Frequently Asked Questions
Everything you need to know about your Homestuck Official Store experience.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on the destination.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
How do I know which size to order?
Each product page includes a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our measurements for the best fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs fees or import duties incurred upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my printed graphic tees?
To preserve the quality of the print, we recommend washing garments inside out in cold water and tumble drying on low heat or air drying.