Returns & Exchanges

At Homestuck Official Store, we want to ensure you are satisfied with your gear; items in original condition can be returned or exchanged within 30 days of delivery. Please note that certain limited-edition drops and final sale items may not be eligible for return.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your apparel in its original packaging, ensuring all tags remain attached and the item is unworn and unwashed.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects the items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.